Your privacy matters to us. This policy explains exactly what data xbaee collects, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Our Commitments
These six points summarise what xbaee promises every player in Bangladesh when it comes to personal data. Full details are in the policy sections below.
Every piece of personal data you share with xbaee — from your registration details to your payment information — is protected with 256-bit SSL encryption. Data in transit and data at rest are both encrypted. No one outside of xbaee's authorised systems can read your information.
xbaee does not sell, rent, or trade your personal data to third parties for marketing purposes. Your name, mobile number, email address, and payment details stay within the xbaee platform and are only shared with service providers who help us operate your account — under strict confidentiality agreements.
xbaee only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe and fair gaming experience on the xbaee platform.
xbaee will only send you promotional communications if you have opted in. You can update your marketing preferences at any time from your account settings or by contacting support. Opting out of marketing does not affect your ability to use the xbaee platform or receive important account notifications.
As an xbaee player, you have the right to request a copy of all personal data we hold about you. Submit a data access request to [email protected] and we will respond within 30 days. You can also request corrections to inaccurate data or ask us to delete your data subject to legal retention requirements.
xbaee retains your personal data only for as long as your account is active or as required by law. When your account is closed and the legal retention period has passed, your personal data is securely deleted from xbaee's systems. We do not hold onto data indefinitely.
This Privacy Policy explains how xbaee ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the xbaee platform at xbaee.vip. It applies to all users of the platform regardless of whether they access it via desktop, mobile browser, or the xbaee app.
By creating an xbaee account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or use the xbaee platform.
xbaee is committed to handling your personal data responsibly. We only collect what we need, we protect it properly, and we give you clear control over how it is used. This policy is written in plain language so every player in Bangladesh can understand exactly what happens with their data.
Questions about this policy? Contact the xbaee privacy team at [email protected] at any time. We aim to respond to all privacy enquiries within 5 business days.
xbaee collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third-party payment providers when you make a deposit or withdrawal.
| Category | Data Collected | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | At account registration |
| Verification Data | National ID, passport, or birth certificate image | During identity verification |
| Payment Data | bKash / Nagad / Rocket account number, transaction references | On deposit or withdrawal |
| Usage Data | Games played, bet amounts, session duration, login timestamps | Continuously during platform use |
| Device Data | IP address, device type, browser type, operating system | On each platform session |
| Communications Data | Support chat transcripts, email correspondence | When you contact xbaee support |
xbaee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. We do not collect financial data beyond what is necessary to process your deposits and withdrawals via your chosen payment method.
xbaee uses your personal data for the following purposes. Each purpose has a lawful basis — we do not process your data without a valid reason.
Marketing opt-out: You can opt out of marketing communications at any time by updating your preferences in your xbaee account settings or by emailing [email protected]. Opting out does not affect transactional or account-related communications.
xbaee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit xbaee.vip.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the xbaee platform from functioning correctly. For most players, the default cookie settings provide the best experience.
xbaee takes payment data security seriously. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the transaction is processed directly through the payment provider's secure infrastructure. xbaee does not store your full mobile banking credentials or PIN on its servers.
The data xbaee retains in relation to payments is limited to:
All payment-related data is encrypted at rest and in transit. xbaee's payment records are retained for a minimum of 5 years to comply with financial record-keeping obligations. After this period, payment records are securely deleted.
Third-party deposits: xbaee requires that all payment accounts used on the platform are registered in the account holder's own name. Payments from third-party accounts are not accepted and will be returned. This protects both you and the integrity of the platform.
xbaee retains your personal data for as long as your account is active and for a period after account closure as required by law. The table below summarises our standard retention periods.
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| Identity verification documents | Duration of account + 5 years after closure |
| Payment transaction records | Minimum 5 years from transaction date |
| Gaming activity logs | Duration of account + 2 years after closure |
| Support communications | 3 years from last interaction |
| Marketing preferences | Until opt-out or account closure |
When the applicable retention period expires, xbaee securely deletes or anonymises your personal data. Anonymised data — where it is no longer possible to identify you from the data — may be retained for statistical and analytical purposes indefinitely.
As an xbaee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data xbaee holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention requirements.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing of your data for marketing or profiling purposes.
xbaee implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While xbaee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, enable two-factor authentication, and never share your login credentials with anyone.
In the event of a data breach that is likely to affect your rights or freedoms, xbaee will notify affected players promptly and take immediate steps to contain and remediate the breach.
The xbaee platform is strictly for players aged 18 and over. xbaee does not knowingly collect personal data from anyone under the age of 18. If you are under 18, do not register or attempt to use the xbaee platform.
If xbaee becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted. If you believe a minor has registered on the xbaee platform, please contact us at [email protected] immediately.
Parents and guardians who are concerned about underage gaming can also visit the Responsible Gaming page for information on parental controls and support resources.
xbaee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification.
The updated policy will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the xbaee platform after any changes to this policy constitutes your acceptance of the updated terms.
If you disagree with any changes to this Privacy Policy, you should stop using the xbaee platform and contact support to request account closure and data deletion.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbaee handles your personal data, please get in touch with the xbaee privacy team.
For questions about responsible gaming or to access self-exclusion tools, visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics.
Data access requests: To request a copy of your personal data, email [email protected] with the subject line "Data Access Request" and include the mobile number registered to your xbaee account. We will verify your identity before releasing any data.